Head to any O2 store to switch your current phone for a new one. Switch Up comes at no extra cost with our Plus Plans, or for an additional monthly cost with any other Custom Plan. It’s not compatible with laptops, tablets, smartwatches or any other connected devices. To get Switch Up, you need to take out a Plus Plan or Custom Plan with whichever phone you want (including our Like New range). Just so you know, Switch Up isn’t available on our sim only plans You can choose to add it as a Bolt On to any other Custom Plan for an additional monthly cost. If you choose a Plus Plan, you’ll automatically get Switch Up at no extra cost.
#Switchup alternative upgrade
You’ll then need to take out or upgrade to a new Plus Plan or any other Custom Plan. You can get Switch Up by heading in store, online or by calling us on 08. So you know, Switch Up isn’t available on our sim only plans. We’ll then start you on a new Plus Plan or Custom Plan for whichever new phone you pick.
If it is, we’ll take it away to be refurbished and settle your plan for you – meaning you won’t have to pay the rest of your plan off. Once you’ve got Switch Up, you’ll need to head to an O2 store and hand back your current phone, which we’ll check over to make sure it’s in good enough nick. It’s automatically included with a Plus Plan at no extra cost, or you can add it to a Custom Plan as a Bolt On for an additional monthly cost.
O2 Switch Up gives you the freedom to switch your current phone for a new one whenever you like, as long as it’s in good condition.
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